Tuesday, August 11, 2009
I need my Flexeril and Hydrocodone....NOW
So, if you ask me, there's nothing more annoying than that one patient who insists that they need their narcotics NOW. You know the ones...they call and they call and they call....and then they call some more. Seriously??? Like I told you 5 minutes ago, NO YOURE DOCTOR HASNT CALLED THEM IN!!!! Oh and PS like I've told 1o times today, the automated system WILL call you when he does call them in. So, there's no reason for you to call every 30 minutes. Ugh those people drive me insane. They waste so much of my time I could be spending doing more productive things. And HELLO, dont you think if your doctor REALLY cared and thought you REALLY needed them NOW, they would be here already. Kill me.
Friday, August 7, 2009
Backorder
So today was backorder day apparently. I get Cardinal in and proceed to check in all the drugs and there had to have been at least twenty that were either on backorder, discontinued, or the warehouse was out. The good news is that out of this 20, only 5 or 6 were actual rx's that patients were trying to get. So, of course, I proceed to contact each individual MD, stating the problem and requesting a drug change for the patient who is expecting their Rx today. Now please just tell me, what is so freaking difficult about scribbling down some remotely close drug (cause we all know, they dont really care which drug is being dispensed as long as it's treating the problem) and faxing it back. Takes 5 minutes tops. And thats including pulling the chart, running the med by the doctor and sliding the paper into the fax machine. Now, lets see how many incompetent offices accomplished this today.......2. And one of those was for a freaking antihistamine....thats right an ANTIHISTAMINE. "Oh its ok, lets not worry about the one getting pregnant....an antihistamine is waaayyy more important." Gets who's going to be getting the beef over that one tomorrow???? Oh yeah. Thats ME.
So speaking of Doctors. I get a call from one right as I come in for my shift. He asked me if I had a certain pro-biotic to which I told him I'd be happy to order it. Well I've been on my two day hiatus for the week, so I was slightly disoriented on the day of the week when I answered the phone. I think I told him I'd be in tomorrow....but wait, today's friday.....that means tomorrow is Saturday. Oh crap. Nothing comes in till Monday. Well I dont realize this till about 4:30. Now Im a pharmacy nazi. Mistakes are not tolerated. Mistakes in the medical field kill people. Therefore...NO MISTAKES. So when I do happen to let my human nature slide, You better believe that sucker is going to get fixed perfectly one way or the other. So I call his office, who then transfers me to his other office, who then informs me he's not working today. Crap. Well I beg ever so sweetly for the receptionist to somehow get this message to him: that what he ordered will be here Monday, not Saturday. About 5 minutes later, lo and behold, the doctor calls me. Yada Yada I give him the message apologizing. Wait a minute....."what?" He then tells me that he has no idea what Im talking about......ummm excuse me? "You are the only Doctor *Smith right?"
-"yes"
-"Well the guy specifically said 'This is Doctor Smith'"
-"That's weird, Well I appreciate your time and effort with this issue. Thanks for calling"
-"No, Im so sorry I bothered you"
-"No problem, Thanks for caring so much."
Ok so ummmm super weird. Like really if you're going to impersonate a Doctor at least get some freaking Lorcet out of it. IDIOTS!
*Name changed for protection.
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