The bottle says I have refills!!!!

People kill me they really do. At least once a day I get this:

Girl: "Yeah, I tried to refill my medicine and your automated system says it will need doctor approval. But I've got the bottle right here and it says 4 more refills"

Me: "Ok what's your DOB.....and last name......Ok"

Now keep in mind today is 9-6-09.

I look in their profile and see what the problem is...

Me: "Ok now you say your bottle says it has 4 refills left?"

Girl: "Yes thats right it says right here '4 refills'"

Me: "Ok, will you please read the end of that sentence...it has 4 refills...."

Girl: "4 refills until 8-16-09"

..............silence as Im waiting for the headlights to come on which they never seem to do. So it looks like Im going to have to spell it out.

Me: "It says until 8-16-09"

Girl: "Uh huh"

.....Still nothing. Geez

Me: "Well today is 9-6-09, so thats past 8-16-09. Therefore you cant get anymore refills it has expired"

Girl: "Wait. What? You mean I cant refill it. It says right here 4 more refills...."

Yeah she wasnt a very smart one today. *sigh*

I dare you to knock on that window again...

So another day, another drive through... Isnt it funny this is where all the crap happens. If it isnt bad enough that your lazy, You always prove you stupid and ignorant as well. Hence today...Car drives up with older lady and her husband in the car. They hand me a script and ask me to fill it. I then proceed with protocol which includes asking for the DOB and writing it on the script. Well, while I bend over to write down the DOB, the man in the passenger seat proceeds to ask me a question. No big deal. While working in the pharmacy people tend to believe that Im capable of doing 50 fifty things at once and think nothing of requesting me to do so. So, as if writing his DOB down and nodding my head in acknowledgment of him talking wasnt enough, his wife proceeds to reach her arm out the window of the truck and tap on the window right where my head is located.............Wait WHAT????!!!!! AM I A FISH???? Why the heck are you tapping on the glass to get my attention. I am NOT a fish and I am NOT located in an aquarium. It doesnt work like that. Its not like Im ignoring you. Not only am I getting your Rx ready but Im nodding my head in acknowledgment of your talking. UUGGGHHH. The NERVE of some people sometimes. Drives me crazy!

Flu Shot

So thankfully I've had a lot of nice people lately. This week we started doing prn flu shots. Within four days our average script count increased by >14%. Now anyone who knows how to read pharmacy bottlenecks and statistics knows this is insane. It's been crazy. And with crazy comes mean. But lately that hasnt been the case. Ive been focusing most of my attention on flu shots and this group of older patients came in. Well we were all cutting up and I was making conversation with them as I was signing them up for their flu shots. As they were leaving one of the guys came and insisted on paying for my flu shot. Of course I declined and said I really couldnt take it. Well after a few minutes of arguing over taking it lol, he just left it on the table and said bye. I really was stunned. I get a lot of nice "gifts" from customers but this just seemed like too much. But hey Ill never forget the year a patient paid for my flu shot. I have some of the best customers when you take the time out to get to know them!!!

On the topic of flu shots....I am just LOVING how many people are coming in gawking about how they "just cant BELIEVE anyone would get that H1N1 vaccine....I mean it hasnt been researched....they know nothing about it....its only been out this year....etc" Ummmm HELLLOOOO  I hope you know that a different strain of the flu enters the US each year. This means that *GASP* they have to create a NEW flu shot EVERY year. I mean it's only been out this year!!!! Oh and by the way...they GUESS which one is coming....they dont even know 100% that it will be the certain strain that you get a shot for...OH MY.

Haha people crack me up. I actually told one lady this today (I just couldnt contain myself). Her reaction: *Blank Stare*